Dear Rafael, we wish to say how grateful and appreciative we are of the hard work and commitment you put into making that special day as easy and as smooth-running as possible. You managed to do and get everything we wanted and did it with such a professional and caring manner for us, too.
Nothing we asked for was too much trouble to you and you made us feel like, as you said, "part of the Angels family." Your company will definitely build into an Empire as you tick all the correct boxes with what you are doing. Once other families realise this you will grow because that is how it happens.
Your approach, I do not know how to put into words really but, after the first time we met you, you made us feel as if we had known you for years. You say it exactly how it is explaining everything in detail and I must mention the fact that first walking into Angels and you greeting us with jeans, T-shirt and no shoes on we still laugh about. But we left that day feeling relaxed and all our worries had gone as we realised we had come to the right place. Keep doing what you are doing as we believe nobody could do it better.
Dear Rafael, a big, big thank you for the service you provided us with for our Mum. What you did, we believe, was far more than what we expected from a funeral home. Especially when you walked in the pouring rain and kept going till the end of our road, "beautiful”.
We found you to be so caring in every detail and everything was explained to us so we understood exactly what we needed to do, which was not a lot as you seemed to do it all. We think we have recognised afterwards, looking back, that what you asked us to sort out for the funeral you possibly would have done in a few hours instead of our day and half. You recognised when we were talking that we all needed to add something of our own for the last time and you gave us each a task, so to speak, which we welcomed.
The photo you provided us with was awesome and so clever and is hanging above the fireplace. Thank you again from Trevor, Linda & Carl. Rafael, we would like to say a heartfelt thanks for the guidance and good advice you offered to us at a time when we really needed it and for the kind way such help was offered.
You helped to make what was a very sad day more bearable. We wouldn't hesitate to recommend your services to other families. Nothing seemed to be too much trouble and we particularly appreciated you visiting us at home to arrange the funeral.
Dear all at Angels funerals, I write this with so much gratitude and thanks for what you did for us in relation to our wonderful dad’s funeral. Everybody commented on how professional and beautifully smooth it all went (you all did our dad and us proud).
Special thanks to Rafeal who arranged and conducted the service. Nothing was too much trouble and we did mess you around quite a bit which I apologise for, but you managed everything we wanted and then more than was expected. You are a wonderful man and I hope your bosses realise how sincere you are when looking after people at such a bad time.
You made us feel as if you were just one of our brothers talking to us instead of just some man in a suit doing his job. The care and listening you gave us was something we never experienced when we had to do this for mum and wish we came to you then too. We will all recommend Angels funeral home without a second thought. Thank you so very much.
Just to thank you all for the funeral of my darling John. We couldn't have wished for a more perfect and memorable day. You all conducted it with dignity and professionalism and I thank you from the bottom of my heart. I hope the business goes from strength to strength as I will be recommending you to everyone. You deserve success as your attention to detail is second to none. You are lucky to have Harry, he just gets better and better. Thank you again to you all.
Thank you and your team so much for making the arrangements and smooth running of Dad’s funeral last month. We will certainly recommend you.
Thank you so much for what you did for us for Mum’s funeral. You were a great help and we all saw that you did more than other funeral directors do as we have been here before unfortunately. You made everything so easy and everything went smoothly on the day. Well done to you all.
I needed some advice on a bereavement matter, and even though my family were not using this company the staff helped greatly. They told me all that I needed to know and even made a couple of telephone calls for me. I would not hesitate to use these 'Angels' should the need arise.
To all the team at Angels, thank you very much for your caring service. It helped us to concentrate on my dad and give support to my mum. Dad would have been totally proud and would have loved the horse and carriage. Thank you for all your kindness and patience.
To everyone at Angels, thank you for your professional and caring services that you provided for my dad at his funeral. The personal touches proved that Angels is more than just a business. I have no hesitation in recommending you highly with love and light.
To all the staff at 'Angels', thank you for all your help and service. The horse and carriage for Pop was fantastic and your help, respect and professionalism was beyond excellent at this very sad time. You made a very difficult time, with all that needs to be done, a lot easier.
We made the right choice. In situations like this you need professionals to be there for you with guidance but not taking over and this team provided the correct mix. Excellent from start to finish. Well done and would definitely recommend.
Dear Mr Learmonth, funeral of the late Mrs Ida Wooff, I write to thank you and your colleagues for the sympathetic, dignified and efficient manner in which they carried out my wife's funeral yesterday. It greatly aided and comforted my family and I in our bereavement. I shall be pleased to recommend your firm to others.
To everyone at Angels, thank you very much for providing such a wonderful service at such a difficult time. We will always recommend you to friends. Special thanks to Harry for his help on the day of the funeral.
Dear sirs, thank you so much for all the care and attention you gave our family on the occasion of Mr Alfred James Abbut’s funeral. Our thanks to Harry for his comfort and reassurance.
Our family would like to thank you very much for the caring and dignified service provided by Angels Funerals yesterday, and we appreciate that if needed, you are still there for us.
Just a quick email to say thank you all very much for all your help and support in arranging the funeral for Barry. The whole family commented on the professional manner in which it was conducted.
To all at Angels funeral home, thank you so much for the care and dedicated work you put into making my brother’s funeral go without any hitches. You all made sure he was given a professional and dignified day which was perfect in every way. Rafael (our Funeral Director), your care and attention to detail is outstanding and I wish you every success with Angels.
Dear Rafael, thank you very much for doing dad’s funeral. I think we gave him a good send off and at the meal afterwards, we all raised our glasses to him. Your approach is very friendly and informal which makes the whole process easier to cope with. Once again thanks to you and your team.
Hello Rafael, thank you once again for making mum’s day so personal and so easy on us. It was all exactly as we would have wished. Thank you.